Change and Delivery Lead - IT - Melbourne

  • 492429
  • Melbourne, VIC, Australia
  • Permanent Full time
  • Join a dynamic IT team powering a major digital uplift
  • Step into legal IT function at the start of its digital transformation
  • Flexible 4:1 work arrangements
  • Generous leave policies including purchased and parental

 

About us

HWL Ebsworth is not your typical law firm. Our rapid rise to become the largest legal partnership in Australia shows that in our case, the differences are real. We deliver first class legal advice to our government and commercial clients in every state and territory across Australia. Firm wide, we have over 270 Partners and 1700 people.

 

The opportunity

We're seeking a dynamic and people focused Change and Delivery Lead to join our growing IT team during an exciting period of digital transformation. This is a hands-on role ideal for someone who thrives in a fast-paced environment and brings a structured yet agile approach to delivery.

As the Change and Delivery Lead, you'll play a key role in shaping and executing change and project delivery plans with agility. You’ll lead stakeholder engagement and communication across business units and technology teams, ensuring alignment and clarity throughout the change journey. This role involves facilitating feedback loops to drive continuous improvement, coordinating delivery activities, and leading the development and rollout of training to support adoption. It's ideal for someone passionate about enabling change, connecting people with technology, and ensuring seamless service delivery in a collaborative, forward-thinking environment. 

 

You'll be busy with

  • coordinating meetings, workshops, and training sessions
  • preparing training materials, user guides and support documentation
  • delivering firmwide communications, FAQs and change messaging
  • supporting project planning, task tracking and progress reporting
  • monitoring feedback and user engagement post implementation to identify gaps and needs
  • tracking and escalating risks and blockers to the Senior Project Manager
  • promote a positive experience for staff as new systems and ways of working are introduced
  • help ensure business readiness for new systems and processes

 

To succeed in this role, ideally you'll have

  • 5 years’ experience in project coordination, change support, or training delivery roles
  • ability to support Change & Communication strategy development
  • ability to take ownership and execute strategy and operate with a sense of urgency
  • experience in LMS advantageous but not required
  • experience in Microsoft stack
  • proven ability to coordinate and run meetings, workshops, and training sessions
  • collaborative and approachable, with strong stakeholder engagement capability
  • a proactive, service-oriented mindset with a willingness to learn and adapt
  • experience supporting change initiatives and user adoption in a professional or corporate environment
  • strong written and verbal communication skills
  • confident preparing and delivering user-facing materials
  • team player

 

What we offer

  • Unrivalled career pathways: Our 180 day career forecasting sessions provide the platform to fast-track your progression.
  • Location: Our cutting-edge office is conveniently located in the heart of the Melbourne CBD amidst a fast-pace, high-networking legal community. Enjoy working in a state of the art office environment with access to modern end of trip facilities.
  • Great culture and a huge networking platform: Be part of a firm renowned for its friendly and down-to-earth culture. We also have sports clubs, social club and monthly firmwide drinks.
  • Prestige: Join a firm consistently ranked at the forefront of the Australian legal market where your work is recognised nationally.

 

How to apply

To apply, please submit your CV via the 'Apply' function. Applicants must have full working rights in Australia to apply. HWL Ebsworth also strongly encourages applications from the Aboriginal and/or Torres Strait Islander community.

HWL Ebsworth strives to create an inclusive environment where our people want and feel comfortable to bring their entire selves to work. Varied perspectives contribute to our collective success so whatever your background, we'd love to hear from you and encourage you to apply. If you have reasonable accessibility requirements that will enable you to participate equitably in our recruitment process, please reach out to Gabrielle Saunders for a confidential discussion.

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