Careers

• Drive firm wide technology capability and confidence across all staff
• Own and deliver an engaging technology learning strategy
• Enjoy generous leave and flexible work from home policies
• Opportunity for occasional interstate travel

About us

HWLE is not your typical law firm. Our rapid rise to become the largest legal partnership in Australia shows that in our case, the differences are real. We deliver first class legal advice to our government and commercial clients in every state and territory across Australia. Firm wide, we have over 270 Partners and 1900 people.

The opportunity

We have an exciting opportunity for an IT Trainer to join our growing IT team. In this role, you will be responsible for uplifting technology capability, confidence and effective use of the firm’s technology platforms across all staff.

You will focus exclusively on technology learning, knowledge management and driving adoption of both existing and emerging tools and applications.

You'll be busy with

• develop and lead a firm wide technology learning strategy aligned to the Technology roadmap and role requirements.
• plan and manage an ongoing technology learning calendar, including workshops, events, regular sessions, and refresh cycles.
• create and maintain engaging learning content such as e learning modules, guides, videos, and step by step walkthroughs.
• deliver and facilitate training sessions tailored to different teams, roles, and capability levels.
• establish clear standards for how technology knowledge is created, structured, stored, and maintained.
• partner with IT Support and Engineering teams to ensure all knowledge remains accurate and up to date.
• assess technology capability, confidence, and knowledge across teams and practice areas.
• identify gaps, risks, and opportunities to improve adoption of existing tools and systems.
• collaborate closely with Technology teams to stay across system enhancements, known issues, and adoption challenges.
• gather feedback from users to continuously improve learning content, delivery methods, and overall experience.

To succeed in this role, ideally you'll have

• 4 -7 years of proven experience in technology learning or IT training roles.
• experience using Aderant, Elite and iManage
• prior experience working within a legal environment
• tertiary qualification in Learning and Development, Education, Business, Information Technology, or equivalent experience.
• demonstrated experience designing and delivering technology learning solutions, including facilitating training sessions both virtual and in person through e-learning and digital learning assets, Practical user guides and knowledge articles
• strong working knowledge of Microsoft 365, Copilot and One note.
• proven experience building, curating, and maintaining technology knowledge bases or learning repositories.
• ability to assess user capability, confidence, and learning needs across diverse roles, and tailor learning approaches accordingly.
• experience contributing to or establishing structured technology learning roadmaps or calendars, rather than delivering ad hoc training only.

What we offer

• Unrivalled career pathways: Our 180 day career forecasting sessions provide the platform to fast-track your progression.
• Location: Our cutting-edge office is conveniently located in the heart of the Melbourne CBD amidst a fast-pace, high-networking legal community. Enjoy working in a state-of-the-art office environment with access to modern end of trip facilities.
• Great culture and a huge networking platform: Be part of a firm renowned for its friendly and down-to-earth culture. We also have sports clubs, social club and monthly firmwide drinks.
• Impact: Join a firm consistently ranked at the forefront of the Australian legal market, where your work is recognised nationally.

How to apply

To apply, please submit your CV via the 'Apply' function. Applicants must have full working rights in Australia and a valid practising certificate to apply. HWLE also strongly encourages applications from the Aboriginal and/or Torres Strait Islander community.

HWLE strives to create an inclusive environment where our people want and feel comfortable to bring their entire selves to work. Varied perspectives contribute to our collective success so whatever your background, we'd love to hear from you and encourage you to apply. If you have reasonable accessibility requirements that will enable you to participate equitably in our recruitment process, please reach out to Shaylah Carmody for a confidential discussion