Careers

• Be part of building and shaping a newly created role from the ground up
• Help drive change by supporting the rollout and adoption of ShareDo across our growing business
• Drive workflow automation and system enhancements that deliver real business impact
• Flexible 4:1 work arrangements and generous leave policies

About us

HWLE is not your typical law firm. Our rapid rise to become the largest legal partnership in Australia shows that in our case, the differences are real. We deliver first class legal advice to our government and commercial clients in every state and territory across Australia. Firm wide, we have over 270 Partners and 1900 people.

The opportunity

We have an exciting opportunity for a Technical Business Analyst to join our growing IT team. In this role, you'll work at the intersection of business and technology, analysing, designing and optimising business workflows across the firm's application landscape, with a primary focus on ShareDo (Clio Operate). We're looking for a curious and solutions focused professional with strong analytical skills, a collaborative mindset and a passion for improving processes and delivering impactful technology outcomes.

You'll be busy with

• supporting the configuration, enhancement and ongoing optimisation of the ShareDo platform
• analysing business processes and translating them into effective workflows and system solutions
• configuring work types, workflows, tasks and automation within ShareDo
• building an understanding of how data flows across key business systems
• assisting with the documentation of integrations, interfaces and data mappings
• working with developers and external vendors to investigate and resolve integration issues
• identifying data discrepancies and supporting remediation activities
• designing and modelling data structures that support business workflows
• maintaining data mappings between systems to ensure consistency and accuracy
• partnering with business and technology stakeholders across the organisation
• facilitating workshops and gathering business and technical requirements

To succeed in this role, ideally you'll have

• experience as a Technical Business Analyst or in a similar role
• experience working with workflow, case management or business process platforms
• an understanding of relational databases and SQL concepts
• knowledge of APIs and system integrations Strong stakeholder engagement, communication and relationship management skills
• experience with ShareDo or similar platforms highly regarded
• experience within legal, professional services or other complex service-based environments will be advantageous
• exposure to integration platforms, middleware or connected technology ecosystems
• a working knowledge of Agile delivery methodologies
• an interest in emerging AI technologies

What we offer

• Unrivalled career pathways: Our unique meritocracy model proudly offers our staff career development, promoting talent based solely on merit. Our size, range of experience and competitive pricing model will provide you with everything you need to succeed. Unlike our competitors, our Solicitor to Partner ratio enables greater mentoring and client engagement compared to our competitors. Our 180 day career forecasting sessions provide the platform to fast-track your progression.
• Location: Our cutting-edge office is conveniently located in the heart of the Melbourne CBD amidst a fast-pace, high-networking legal community. Enjoy working in a state-of-the-art office environment with access to modern end of trip facilities.
• Great culture and a huge networking platform: Be part of a firm renowned for its friendly and down-to-earth culture. We also have sports clubs, social club and monthly firmwide drinks.
• Impact: Join a firm consistently ranked at the forefront of the Australian legal market, where your work is recognised nationally.

How to apply

To apply, please submit your CV via the 'Apply' function. Applicants must have full working rights in Australia and a valid practising certificate to apply. HWLE also strongly encourages applications from the Aboriginal and/or Torres Strait Islander community.

HWLE strives to create an inclusive environment where our people want and feel comfortable to bring their entire selves to work. Varied perspectives contribute to our collective success so whatever your background, we'd love to hear from you and encourage you to apply. If you have reasonable accessibility requirements that will enable you to participate equitably in our recruitment process, please reach out to Gabrielle Saunders for a confidential discussion.